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FAQs

Anyone can qualify to use the ReAbility tool. But you must first go to the home page to Register and complete the Profile.
Yes, we will have individuals standing by to answer any questions that you may have about ReAbility, the registration process, resetting your password, how to build a Profile, etc. Please feel free to contact us via email at info@dreamscapereability.org and someone will get back to you as soon as possible.
Yes, you can, and we would be happy to show you how to do that. Just contact our customer service help desk for more information by email at info@dreamscapereability.org
Yes, there are currently 3 options: First, there is a free option that allows the user to browse information anytime that you wish. The second option provides a more personalized browsing approach and a substantial amount of data storage for your use (medical information, reports, favorites, etc.), and the cost for that is $4.99 per month or for a year subscription receive 10% off and pay only $53.89. The third option is an advanced version of the basic plan, which includes additional storage space and will be offering more benefits as we progress. This option is $7.99 per month or $86.29 for the year, which includes a 10% commitment discount.
Everything will be processed electronically by credit card and PayPal, for your convenience and security. All major credit cards are accepted.
Yes, you can opt out, but in order to gain the full benefit of the ReAbility tool and how it accesses current resources and other information to help you make informed decisions, we encourage you to continue using the tool for at least 12 months.
Yes, the website is password protected and encrypted, and will be closely monitored on an on-going basis to ensure your information is protected.
This is a unique tool and process, built on statewide marketing research and conversations with hundreds of individuals, organizations and agencies. The 4 agencies chosen are some of the largest in the Memphis area and were very receptive to helping to create awareness for its value. Yes, after this initial phase, we will begin inviting other agencies to come online to the ReAbility tool and process. We hope that will occur sometime in 2021.
Absolutely, and we are counting on it! Although we have carefully planned out how this tool will look and operate, we definitely want to hear from you once you start using it. You will receive information on what that process looks like and how and where you can do it. In the meantime, please feel free to submit any feedback and comments to our support desk by email at info@dreamscapereability.org.